Welcome to Student Based Services

Welcome to Student Based Services

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Help and support is available to all students at Lancaster.

The Base

The Base

The Base is the gateway to all of Student Based Services. For any and all queries visit the Base in Alexandra Square or get in touch via telephone or email.



The Accommodation team can help you with issues relating to on and off campus accommodation.



Our dedicated team can help you achieve your career ambitions. Training, resources and guidance are available to all Lancaster students.

Course and study changes


How to transfer, take time out, withdraw, request an extension and more.


Disability Services

Disability Service staff provide support for all students with disabilities from first enquiry through to graduation.

Exams and assessment


Access past papers and see policies on topics such as plagiarism, appeals and mitigating circumstances.

Finding work

Part time work

Register with our on campus recruitment agency for student and graduate opportunities.

International support


Get advice and guidance on visas and immigration.



Funding, fees and how to make the most of your money.

Wellbeing, counselling and mental health

Counselling and Wellbeing

The Wellbeing, Counselling and Mental Health teams provide professional support on issues such as personal, family, social or academic matters.

Staff referral guide

Referral Guide

 Advice on how staff can support students and where to access the right assistance